FAQS

Sales & Company

We are located in Steamboat Springs, Colorado which sits at 6,700 feet above sea level in the Colorado Rocky Mountains. Our small mountain town of 12,000 people averages 350 inches of snow per year and has some of the best trails and roads to ride in the entire state. Steamboat offers us a wonderful testing ground right out our front door to make sure all of our frames and components will perform at the high standards we set for them.

Mr. Moots’ (the alligator in our logo) goes all the way back to the founder’s grade school years.  His favorite pencil-top eraser was a loveable, smiling alligator character that accompanied him throughout his school days.  One day, while sitting a little bored in class, he squeezed together the alligator’s cheeks as if encouraging him to speak.  Lo and behold, out of his mouth came the faint cry of Moots, Moots, Moots…  From that day on, he named is pencil-top eraser Mr. Moots.  Mr. Moots soon took on a life of his own, appearing in numerous handwritten and drawn comic strips chronicling his various outdoor adventures including skiing, cycling and hiking. Thirty years ago, when it came time to put a name to the first custom bikes he built for his customers, the first choice in names was obvious….Moots.

The Official Torque Specs may be downloaded at the following link:
Official Moots Torque Specs

YBB instructions for care & replacement can be found here:

YBB Instructions

All Decal instructions are located in the following, downloadable PDF:

Decal Instructions

All Decal instructions are located in the following, downloadable PDF:

Decal Instructions

Carbon Fork Instructions for Moots RSL, Road and Cyclocross can be downloaded at the following link:

Official Moots Carbon Fork Installation Instructions

All of our authorized dealers can supply retail pricing or you can give us a call at 970-879-1676.

You can download our most currenct catalog below.  (Please note, our most current products are found on Our Website.

  1. Download one HERE.
  2. Or call us at (970) 879-1676 and we would be happy to talk with you.

We value and rely on our network of expert Authorized MOOTS Dealers to assemble, sell and service our frames, and help you get properly fitted. In cases when a dealer is not close by we do offer direct sales. Use the Dealer Locator on our home page to find your closest Authorized MOOTS Dealer.

We have a very selective group of Moots dealer partners throughout the U.S., Canada, Asia and Europe.  In the U.S. and Canada, we partner with knowledgeable bike shops committed to representing and selling Moots frames and components and have the technical expertise to appropriately build high-end, high-performance bikes like ours.  We have a thorough,
up-to-date Dealer Locator that will direct you to a MOOTS dealer near you. If you don’t see an Authorized MOOTS dealer close to you, please call us at (970) 879-1676 so we can help you determine the best avenue to purchase a Moots.

We offer a lifetime warranty on every Moots titanium frame.  This warranty is for the original owner only.  All aluminum rear triangles (Zirkel, MX Zirkel, Gristle Zirkel, Cinco, MX Divide and Divide) come with a two (2) year warranty.   All stems come with a five (5) year warranty. All seat posts come with a two (2) year warranty.  Moots carbon forks have a three (3) year warranty.

Frame Registration
Moots Component Registration Card

Please contact your Authorized Moots Dealer where you purchased your frame or component.  Or, call us directly at (970879-1676.

100% of our frames, stems, seatposts and titanium accessories are crafted by hand in Steamboat Springs, Colorado.

We do not offer paint as a finish option on any of our Moots frames or components.  We choose not to paint our products for a couple of reasons.  Most notably, we prefer the classic beauty of the titanium satin finish which best showcases the beautiful Moots welds, and has become the signature of all things Moots.  Additionally, a non-painted titanium bike means you don’t have to worry about chips, dings and paint damage.  Plus, you can send your frame to us at any time to refinish it to look like new.

That said, many customers decide they would like a painted Moots frame.  In that case, we are always happy to prepare your frame for paint and work with you and/or your Authorized Moots Dealer to determine the best painter to use for your particular needs.

**Aftermarket custom paint is not covered as part of any warranty work or warranty replacement by Moots.**

Our Finish page displays our current offerings for all finishes.

Yes we do.  In our online store you can find decal kits for every model and component we make.

After you have owned your Moots and put many miles on it, you can send it back to us for a refinish job that will make the frame appear nearly like new.  Once the frame reaches Moots we will do the following:

  • Remove all old decals
  • Remove shock unit and inspect (all YBBs and full-suspension bikes)
  • Re-finish the entire frame with our signature satin bead-blast finish
  • Check frame alignment
  • Install new YBB slider if needed (extra charge for parts)
  • Apply new decals (current design only)

Please  have your Moots Dealer contact us or if you’d prefer, you can call us directly at (970) 879-1676 to receive an Return Authorization Number so you can send your frame to us— please have serial number handy, located on the bottom of the bottom bracket shell.  When we talk to you or your dealer, we will issue an RA# and take other pertinent information including your address, phone number, and method of payment.  You then ship the frame (stripped of all parts) to us at Moots— PLEASE USE THE BELOW ADDRESS.  An extra charge will be applied for removing any parts still remaining on the frame.  Turnaround time upon our receipt of the frame is generally 4 weeks, depending on time of year.  Also, please note the customer is responsible for all shipping costs and appropriate taxes.

Moots
2545 Copper Ridge Drive
Steamboat Springs, CO 80487

Yes, to some degree.  We can talk with you over the phone and give you a pretty good idea what general size you might be.  However, the proper way to be fitted on one of our bikes is to have an Authorized Moots Dealer perform a professional fit for you.  This will determine whether or not you are best suited for a stock size frame or a custom Moots fit.

On each model page of our website there is a Geometry table that will show you the specs of the frame and how we arrive at those measurements.

There are many fork options to choose from when selecting a fork. It’s important to ensure the fork you choose, whether it’s a Moots fork designed specifically to complement our road frames, or another brand, has the appropriate fork rake for the given geometry of your frame. Listed below are the recommended fork rakes for each of our stock size road frames.  All custom frames will include a recommendation for fork rake:

Please use this table to select the correct fork rake for Vamoots and Compact models up through 2009.

Size of Bike | Rake
48.5cm | 50mm
50cm | 50mm
52cm | 45mm
53.5cm | 45mm
55cm | 45mm
56cm | 45mm
57.5cm | 40mm
59cm | 40mm
61.5cm | 40mm

Please use this table to select the correct fork rake for Vamoots CR and Vamoots RSL from 2010 and newer.

Size of Bike | Rake
48cm | 50mm
50cm | 50mm
52cm | 45mm
54cm | 45mm
55cm | 45mm
56cm | 45mm
58cm | 40mm
60cm | 40mm
62cm | 40mm

Please use this table to select the correct fork rake for Vamoots from 2009 through 2013.

Size of Bike | Rake
48cm | 50mm
50cm | 50mm
52cm | 50mm
54cm | 50mm
55cm | 45mm
56cm | 45mm
58cm | 45mm
60cm | 45mm
62cm | 45mm

Please use this table to select the correct fork rake for Vamoots from 2014.

48cm | 50mm
50cm | 50mm
52cm | 50mm
54cm | 50mm
55cm | 50mm
56cm | 50mm
58cm | 50mm
60cm | 45mm
62cm | 45mm

MX Divide | 100MM Divide | 100MM Mooto X RSL | 100MM Mooto-X (Ybb) | 100MM Mooto X | 120MM (18” and bigger) | 100mm 17” and smaller Ybb (12’’ to 16’’) | 80MM Ybb (17’’ to 22”) | 100MM Rigor Mootis (12’’ to 16’’) | 80MM Rigor Mootis (17’’ to 22’’) | 100MM Gristle (all versions) | 100MM Cinco (all sizes) | 120MM TO 140MM Zirkel | 100MM TO 125MM Mooto XZ | 100MM Smoothie (all versions) | 100-120MM

This is not advisable as the geometry will be changed and riding experience could be compromised.  Please stay with suggested fork lengths and travel for the best performance.

We measure them from center of steerer tube clamp to center of handle-bar clamp along the side center line.

In our store we have manufactures listed sizing charts.  Please refer to them when choosing a size.  Call us if you are uncertain and we can guide you to a size.

Technical

  • RSL Stem = 45mm
  • Open Road Stem = 45mm

No, we do not.  We stopped making this stem in Fall of 2010

No, we can’t.  We have very specific tooling that we do our bending with and cannot offer more layback.

The YBB Slider needs to be replaced about every 2-3 years depending on the amount of mileage and conditions (e.g. water and mud) the bike has encountered.  Parts can be ordered through your local Moots dealer or directly from the Moots store.

Your Moots serial number is on the bottom side of the bottom bracket. It will be a number followed by a letter, then a series of numbers for most— EXAMPLE: 56M1967. The first number indicates the size of the frame (in this case, 56cm). The the letter “M” is for Moots and the numbers following are used for us to identify when a particular frame was made.

We are hardcore cyclists who believe that ebike technology—like all bike innovations—only expands the number of ways to enjoy riding and opens up the hobby to a wider audience. We have seen from our side of the industry that more people have begun riding bikes since the introduction of pedal assist technology. As pioneers and industry leaders in the gravel bike space, we knew we could make a top tier performance gravel ebike for people of all abilities to enjoy. Our mission was simple: create a gravel ebike that complements our current gravel family and allows more users to experience the joy of riding on low traffic roads and exploring new terrain. We spent over two years designing and engineering our ideal eGravel bike, and we have been riding prototypes and test models of the Express since the fourth quarter of 2022. At last, we are ready to share the result of our labors with the existing Moots family along with many new and future Moots customers.

Simply put, titanium is not the right material for a high-performance ebike. Over the years of working with titanium, we have learned a number of things about where and how to use the material, and when we designed the Express, we initially set out to make a Ti ebike. We spent a lot of time investigating what it would take to pull it off only to reach the same conclusion each time: the amount of material needed to secure a large battery and powerful drive unit while maintaining a stable and robust frame negates the feature benefits of the Ti tubing. In short, to make the Express safe to ride, we would need to use so much titanium in certain spots on the frame that the legendary ride quality characteristics of Ti would be lost.

Speaking in a similar manner as we use to talk about our other bike frames, the Express takes shape in a monocoque construction. The Express’s frame is manufactured via a process known as EPS (expanded polystyrene) molding. This process creates an inner mold that expands under heat to apply pressure to the prepreg carbon to have the carbon exactly match the shape of the outer mold. This creates a tighter compaction of the prepreg carbon layers, ultimately leaving us with a frame that is free of any cavities or irregularities. Eliminating any variance is the key to strength and durability within a composite frame. We have engineered strength in reinforced areas around the drive unit mount and other critical junctions within the frame to handle the torque output from the drive unit and the robustness needed for components like the battery. With that being said, the dropped seatstays, longer exposed seat post, and directional layup (reinforced where needed and reduced where comfort can be added) were all design decisions made early on to create comfort for the rider. Our geometry and components spec on this frame was selected to give the rider an upright riding position that would be more sustainable for extended rides while also allowing greater control of the bike. By designing the Express’s frame out of a composite material, we were to create stiffness and alignment where needed while ensuring that the layup and design prioritize the rider’s comfort.

This is a two-part answer: The Express is designed, engineered, tested, and assembled here in Steamboat Springs, CO by the same team that has sweated over the details of every Moots that has left the factory over the past four decades. The juicy part of the answer is that our composite components—the frame, fork, handlebar, stem, and seatpost—are manufactured by two long-term partners based out of Asia. We have produced Moots-branded components with these partners for over ten years now and we’re proud to have them execute the manufacturing of our designs, especially the new Express frame.

We’ll break that down into three key things: Range, Reliability, and Capability. 

Throughout our early test rides, we managed to get over 100 miles without just being on battery sipping eco mode. Our goal was to try and mitigate any range anxiety for the user when they set out and turn down a new road that is a little longer than expected. Our Shimano 504Wh battery is class leading and does not weigh the bike down. A ride ready medium comes in right at 33lbs. 

We made decisions with the design and the component selection that should also put the owners mind at ease. Selecting a full end-to-end Shimano system ensures that the bike will remain serviceable and parts will be available for many years to come. We built a large amount of tire clearance into the frame and ensured that components that need to be accessible are easy to reach while others remains hidden and protected. For example, the system can be charged via a small access door on the seat tube. If the battery ever needs to be removed for any reason the battery access door on the downtube opens with one bolt and the battery can be removed with a quarter turn of the battery release retention key. We also hid all wiring and brake hoses inside of the frame so there is not a gangly spider web of wires everywhere to get caught on the next thing that you pass by. 

The Express gravel bike is not limited to smooth dirt roads and pavement—no, we wanted the 4×4 capable chassis to feel as at home on backcountry two track as it does cruising the bike path out of town. With large rubber standard in the stock trim and a gear range that will let you pedal up the steepest terrain while allowing you to push up to 28mph, we think we have created the ultimate adventure-ready gravel ebike. Along with the drivetrain, the frame has a number of small features like fender mounts, three pack bottle mounts, low standover heights, and relaxed riding position to make the bike an easy platform to modify to your unique riding needs.

Like the Express, our Routt series bikes are all optimized for gravel, but they differ in that they lack the pedal assist and feature our signature Ti frame. Our Routt ESC has similar geometry and offroad/adventure capabilities: check it out here. Our Routt 45 is an excellent option for anyone looking to do it all, from daily dirt laps to the one gravel event on the calendar for the year, all the way out to some weekend warrior bike packing. Check out the Routt 45 here and, if you’re interested in a softail version, check out the Routt YBB here.

Frame

  • Four sizes S, M, L, and XL
  • All sizes have two water bottle mounts in the front triangle with the downtube mount being a 3 pack variant
  • Each fork leg has 3 pack mounts
  • Fender mounts front and rear
  • Clearance for a 29×2.1 tire
  • Suspension corrected for use with longer travel gravel suspension forks
  • Removable battery via battery access panel
  • Charging port in frame

Components

  • Shimano EP801 drive unit – class 3 (28mph pedal assist)
  • Shimano 504wH battery
  • Shimano XT Linkglide 11 speed drivetrain
    • Linkglide is the ebike specific grouppo that allows the two features of Autoshift and Freeshift to function
    • The cassette is a full steel construction that can be shifted under full load without damage.
    • The chain and derailleur are a part of the linkglide system as well
  • Shimano 47T front chainring @ 53mm chainline
  • Shimano XT 170mm crank arms
  • Shimano 11/50 11 speed rear cassette
  • Shimano Ultegra R8170 shifters and flat mount brakes – 160mm rotor rear and 180mm rotor front
  • Shimano EN600 display
  • Shimano SW310 on/off and control switch
  • Shimano GRX RX-870 carbon wheelset. 25mm internal @ 1461g
  • Panaracer GravelKing SK + 50c tubeless tires
  • Moots MOD internal routed handlebar
  • Moots MOD internal routed stem
  • Moots MOD 31.6 seatpost
  • Lizard Skin DSP 2.5mm bar tape

Other

  • Left shifter controls assists modes up and down
  • Right shifter controls rear derailleur up and down cassette
  • Top buttons on both shifter control the shifting modes – auto & manual
  • On/Off switch selection button controls the display screen and the adjustment screen
  • Tune has five levels of assist ranging from 25nM to 60nM across two profiles

Short answer: 100+ miles.

Long answer: the range fluctuates based on a number of variables, starting with how the assist is used throughout riding, rider weight, road surface conditions, wind direction, tire pressure, ambient air temperature, etc. Simple rule of thumb: if you are looking to go far, pace yourself and moderate your surging speed. If you have a full battery and know you are only going across town or on a short lap, open up the taps and consume as much power as you’d like.

This is a class 3 ebike, what that means is there is pedal assist up to 28mph/45kph. You can pedal well past that under your own power, but you will not have any assist from the drive unit past 28mph/45kph.

We have yet to put a stopwatch to it, but we have charged a number of batteries in four hours or less with the supplied Shimano EC-E8004-2 charger.

Yes, the Express can easily be picked and weighs in at 33 lbs. for the medium build. The majority of wheel supporting bike racks on the market will confidently carry a 33lb bike, if not two.

  1. Go to moots.com to register your new bike.
  2. Install pedals, set saddle height, and adjust air pressure. (We recommend starting at 35psi and adjusting to your preference.)
  3. Power on; push and hold power button for 2 seconds.
  4. Get ready to ride!
  5. Right level/rear brake controls rear derailleur up and down the cassette
  6. Left level/front brake controls power assist levels.
  7. Go ride!

If all items of the system have no damage, the answer is yes. The charger is UL listed and turns off when the battery is full. The charger and charging port are both waterproof to grade 5 (IPX5) or higher. The charger cycles the battery to 80% in 2.5 hours, and the remaining 20% charges at a lower amperage to reduce the risk of damaging or wearing out the battery. Be smart and safe; if your dog chewed the cord or your robotic vacuum is operating, it is probably not advisable to have your Express plugged in.

If you have any other questions about Moots and our fleet of titanium bikes feel free to drop us an email at info@moots.com.

NOT SURE WHICH BIKE IS RIGHT FOR YOU?

Contact us directly here at Moots, or find a dealer near you, to help you discover which bike is the right fit for you.

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  • USA handcrafted quality, beauty and durability
  • Custom assembled by Moots in Steamboat Springs, CO.
  • Ready To Ship within days from the time of purchase.

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